Company Name : HCL
Company Profile : HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
Company Website : www.hcl.com
Job Description :
Job Designation : jr. Engineer/engineer Product Support
Job Description :
- Trouble shooting for Broadband related issues
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Upselling accounts/Plan.
- Information related to customer order for new connection.
- Excellent Communication Skills with neutral accent
- Immediate joining required
- Willing to Work in Night/ Rotational Shifts
- Basic knowledge of networking concepts required for broadband related to trouble shooting
Benefits :
- Opportunity of fast track career growth.
- International Standard Facilities.
- Regular Get together and other cultural programs
- Doorstep Pick-up and Drop available
- Shifts : Rotational Shift
- 5 days working
- Performance Appraisal Once in a year
- Opportunity to do MBA while working with HCL
- Opportunity to do PGDM from IMT Ghaziabad
- Career Progression Programs
- Incentives
- Attendance Allowance
- Process Allowance
- Overtime Allowance
Salary : Best in the Industry
Rounds of Interview: 2
- Initial Screening
- Voice and Accent round.
Mandatory Documents :
- 1 Copy of Latest resume
- 1 Copy of Government photo ID proof
- 1 Passport size photograph
- Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).
- Candidates pursuing regular course are not eligible.
Apply Mode : Walkin
Important Dates : 29th & 30th December, 2014 (Monday , Tuesday)
Walkin Dates : 29th & 30th December, 2014 (Monday , Tuesday)
Walkin Time : 10:00 AM to 6:00 PM
Walkin Venue :
HCL Technologies,
A-22 Sector 60 Noida.
(Nearest Metro Station - Noida City Center)
SPOC Name : Rashmi Negi
DISCLAIMER : HCL Technologies BSERV do not charge any amount throughout the recruitment process.
SPOC Name : Rashmi Negi
DISCLAIMER : HCL Technologies BSERV do not charge any amount throughout the recruitment process.