Company Name : IBM
Company Profile : IBM has been present in India since 1992. IBM India's solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. IBM has been expanding its footprint in India - and has a presence in over 200 cities and towns across the country - either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry - and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
Company Website : www.ibm.com
Job Description :
Job Role : Technical Support Associate
Job Description :
Providing Voice Support to IBM Internal End Users and External *Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls regarding technical issues for end users.
- Remote Infrastructure support delivery
- Resolve routine customer problem
- Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
- Understanding of Operating Systems
- Browser Support - Internet Explorer/Google Chrome etc
- Strong computer knowledge and trooubleshooting skills
- Excellent oral and written communication skills
- Excellent Customer Service Orientation
- Neutral accent
- English: Fluent
Salary : As Per Company.
Educational Qualification : Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)
Shift Required : Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported.
Experience Required : 0-2 Years
Create your profile on GOM : GURGAON - GTS-0710690 & Noida GTS-0679324
https://jobs3.netmedia1.com/ cp/faces/job_search
Important Dates : 7th Jan 2015
Walkin Dates : 7th Jan 2015
Walkin Time : 11AM to 4PM
Doccuments Required :
- Updated Resume
- Photo Id proof (PAN Card or Passport or Voter's Card or Driving License or Adhar card) - Original
IBM India Pvt. Ltd,
Unitech Cyber Park,Sector 39,Tower B,11th Flr,Gurgaon, Haryana
Nearest metro station - Huda City Center metro station
Or
SEZ Seaview Developers Limited , First Floor Tower -2
Plot No 20 & 21
Sector 135 Noida UP
Landmark - Metlife Building
Nearest metro station - Botanical Garden
Unitech Cyber Park,Sector 39,Tower B,11th Flr,Gurgaon, Haryana
Nearest metro station - Huda City Center metro station
Or
SEZ Seaview Developers Limited , First Floor Tower -2
Plot No 20 & 21
Sector 135 Noida UP
Landmark - Metlife Building
Nearest metro station - Botanical Garden
Pl call us if any queries at 0124-4817411 ( Monday to Friday between 12-5pm), The Help line contact person will be "Vidhika Shiwal", also email us at rqueries@in.ibm.com