Company Name : Wipro BPS
Company Profile : Wipro BPS, you will get a in-depth understanding about the best way to service the customer requirements by leveraging Quality, Innovation, a self-sustaining Process Framework, IT expertise and Domain knowledge.
In addition to our intensive new-hire training program and our scheduled development-oriented programs, we provide Learn and Earn options to fast track your career by offering a variety of paid education programs (SEED) affiliated with various reputed universities - these programs include both graduate and post-graduate options.
While best-of-breed facilities and infrastructure is a given, we believe that our iconic brand, our industry leading position and the exciting career opportunities differentiate us from the rest of the industry.
Company Website : www.wipro.com
Job Description :
Job Designation : Technical Support Voice - International Process
Job Description :
- Technical Support Voice - International Process (Associate Level ONLY)
- Customer support to international customers over the phone for voice process (INBOUND, NO SALES)
- Excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process
- Candidate should be excellent in Spoken English skills
- Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)
- Should be flexible to work in Night Shifts as per business requirement for International process
- Job Location: Kolkata Eligibility Criteria:
- Fresher & Experienced candidates (18-45 years of age)
- Undergraduates & Graduates, both are eligible
- BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) and technical graduates are eligible for Tech-support Voice only
- Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred
- CA, CS, PGDM, MSc IT, M.Tech, MBA, MCA etc. (or equivalent) are NOT eligible
- Candidates pursuing any regular course or any of the above course are NOT eligible
- Ready to work in Night Shifts
Salary : As per comapny.
Educational Qualification : Any Graduate / M.A / M.Com
Experience Required : 0 - 5 years
Apply Mode : Reference
If interested please send your resume in the following email i.d
somdutta.chakraborty1@wipro.com .Y ou can also call me on the numbers provided below
Talent Acquisition : Wipro BPS
Recruiter Name : Somdutta Chakraborty
Email Address : somdutta.chakraborty1@wipro.com
Telephone : 8017526786
Reference Id : SOMDUTTA LPT