Company Name : HCL Technologies Ltd.
Company Profile : HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
Company Website : www.hcl.com
Job Description :
Job Designation : Junior Engineer / Engineer - Product Support
Client : Telecom Client, UK (Voice Process)
Job Description :
- Trouble shooting for Broadband related issues
- Setting up wireless connection on Laptops and Desktops.
- Connectivity issues with ops Modem, Routers, Hubs and Switches.
- Dealing with network connectivity LAN , WAN and MAN
- Checking the exchange line issues / outages / fixing appointment with the technician at UK.
- Inbound Customer service, general information related to customers account/billing query etc.
- Upselling accounts/Plan.
- Information related to customer order for new connection.
Skills :
- Excellent Communication Skills with neutral accent
- Immediate joining required
- Willing to Work in Night/ Rotational Shifts
- Basic knowledge of networking concepts required for broadband related to trouble shooting
Other Benefits Include:
- Opportunity of fast track career growth.
- International Standard Facilities.
- Regular Get together and other cultural programs
- Doorstep Pick-up and Drop available
- Shifts : Rotational Shift
- 5 days working
- Performance Appraisal Once in a year
- Opportunity to do MBA while working with HCL
- Opportunity to do PGDM from IMT Ghaziabad
- Career Progression Programs
- Incentives
- Attendance Allowance
- Process Allowance
- Overtime Allowance
Salary Package: Best in the Industry
Rounds of Interview : 2
- Initial Screening
- Voice and Accent round
Mandatory documents :
- 1 Copy of Latest resume
- 1 Copy of Government photo ID proof
- 1 Passport size photograph
AGE : 18 to 40 Years
Job Location : Noida
Salary : Best In The Industry.
Educational Qualification : Any Graduate (BE/B.Tech / Arts and Science-Any stream) / Under Graduate (2014 or previous year Passed outs) /Diploma holders(10+2+2 only).
Experience Required : 0 to 5 years - Both Freshers and Experienced candidates are eligible
Apply Mode : Walkin
Important Dates : 12th January to 13th January 2015
Walkin Dates : 12th January to 13th January 2015
Walkin Time : 10:00 AM to 6:00 PM
Walkin Venue :
HCL Technologies,
A-22 Sector 60 Noida.
(Nearest Metro Station - Noida City Center)
SPOC Name : Rashmi Negi